Copyright© 2018 | Catbalogan Water District
Application of New Water Service Connection

    This is the process of evaluating the application on the basis of documents presented and to determine whether water service can be legally provided. It is therefore important that documentary requirements for this process is identified and established for every type of application.
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Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
(055) 544-2576
catbaloganwd@gmail.com
SERVICES
Office or Division:
CWD Office Front Desk - Commercial Division
Classification:
Complex
Type of Transaction:
G2C - Government to Citizen
Who may avail:
Household/Property Owner/ Private & Government Offices
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Duly filled up Application Form
CWD Front Desk -Customer Service Assistant
Brgy. Certification
Office of the Barangay
Proof of Ownership : Land Title or Tax Declaration or Waiver from the barangay
City Assessor's Office
Valid Community Tax Certificate
City Assessor's Office
Photocopy of Government Issued ID
Issuing government agency
Concrete Cutting/Excavation Permit, if applicable
DPWH/City Engineer's Office/Homeowners' Assoc.
Certificate of Attendance - Orientation/Seminar for NWSC (Friday @ 9:00 a.m.)
CWD Front Desk -Customer Service Assistant
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Inquire
  1. Provide application form with attached List of Requirements
  2. Briefing of applicants

20 mins
Customer Services Assistant
Commercial Division
Submit fully accomplished Application form and requirements.
  1. Receive and check the completeness of data and requirements
  2. Prepare Service Request for Survey and Investigation
  3. Receive payment






Php 200.00
15 mins
Customer Services Assistant
Commercial Division



Cashier
Commercial Division
Attend orientation / seminar
  1. Conduct/Facilitate Orientation Seminar of CWD policies and guidelines
  2. Issues certificate of Attendance
  3. Issue Form for Certification of approved after the meter pipe signed by Brgy. Chairman

30 hours
Customer Services Assistant
Commercial Division
Wait for Investigation
  
  1. Investigation & approval

2 days
Investigator
Division Manager Commercial Division
Wait for Survey & Billing
  1. Conduct Survey


  1. Computation of billing & other necessary fees

1 day


15 mins
Sewerage Maintenance Foreman
Engineering Division
Supervising Engineer
Engineering Division
Water Service Contract Signing
  1. Preparation an Contract Signing
  2. Receive Notarized Contract
  3. Receive approved Certification of after the meter pipeline

15 mins
Customer Services Assistant
Commercial Division
Payment of Installation Fee
Issuance of Receipt
installation fee
½"-   6,000.00
¾"- 10,800.00
1"-  27,700.00
15 mins
Cashier
Commercial Division
TOTAL
survey fee
200.00
installation fee
½"-    6,000.00
¾"-  10,800.00
1"-   27,700.00
3 days,
1 hour &
50 mins.